Q1: In a corporate world, communication needs to follow the 7Cs which are Clarity, Correctness, Completeness, Conciseness, Concreteness, Coherence, and Courtesy. Read each description carefully and identify the principle of communication that is lacking in it.
(5 x 2 = 10 Marks)
Dear David,
Further to our conservation today, I am attaching the plan for the first stage of the project. Hope the one weak deadline is okay with you and your team.
Regards Sally
Clarity
Courtesy
Coherent
Concreteness
Traci,
I wanted to write you a quick note about the report you finished last week. I gave it to Michelle to proofread, and she wanted to make sure you knew about the department meeting we're having this Friday. We'll be creating an outline for the new employee handbook.
Thanks,
Michelle
Conciseness
Courtesy
Coherent
Clarity
Hi everyone,
I just wanted to send you all a reminder about the meeting we're having tomorrow!
See you then,
Chris
Coherent
Correctness
Courtesy
Completeness
Hi Suzanne
I think we need to talk about the CSR campaign, I mean the one which we need to do as a quarterly exercise. I think it is a great way of enhancing our brand image. Basically, it would just be a visit to an orphanage but we can sort of do other things too. For instance, we could take the kids out for a short trip to a nearby park or zoo. Let us sit and talk tomorrow.
Regards
Jennifer
Conciseness
Concreteness
Completeness
Correctness
Dear James,
I would like to talk to you about the new clients project which the engineering team had discussed yesterday. I might need the help of John from your team.
Regards,
Kevin
Correctness
Concreteness
Completeness
Clarity
Q2: Suppose you are working as a sales manager in Sabroso. Your company has introduced two new products (Chicken Donut and Crispy Poppers). You are required to write a direct business message to the leading stores management for the sales and promotion purposes. Use the following organizational chart for highlighting and endorsing the features of your product.